WordPress & WooCommerce Agency

UX Design – User Experience Design

JoeWP WordPress Agency

Your website is unsuccessful? One reason could be bad usability.


User Experience (UX) is the user experience or experience when interacting with a product at z. As an online shop or the environment or facility on a website. The term “user experience” is usually used in connection with the design of websites or apps. A good UX design guarantees that visitors to your website experience a positive experience on your website.


Companies need a good user experience design if they want to retain their customers in the long term and if they want to optimize their products for a specific target group. You want to stand out from the competition with a good user experience? Then you absolutely need UX Design. Positive experiences on your website generate positive emotions: the users of your website are happy to come back.


You want to know how positive experiences and experiences are triggered on your website? The key to the success of an outstanding user experience is the usability of your website. These include: branding and perfect and easy-to-use online stores as well as the social media presence. Important are user-friendly interactive elements such as navigation, animation, voice and chat bot as well as screen design and not least a good layout and typography.

JoeWP agency services for UX design

User Experience Design | How we change your website

JoeWP WordPress Agency


We monitor and question the behavior of users of your website. We analyze benchmarks, test and get feedback.

JoeWP WordPress Agency


We make deductions from our observations and describe actual processes. We search and identify gain and pain points.

JoeWP WordPress Agency


We scribble and visualize and create scenarios and storyboards. From this we will optimize your website.

UX design process

How we review your website and make adjustments for good UX design

Understand users

At the center of our work are the users of your website whose wishes and needs we determine through observations and surveys.


We use Design Thinking, Human-Centered Design, User Experience Journey Mapping, Cross-Media Storytelling or Business Model Design.

Pain Points

Pain points are critical points of contact that a customer encounters. Poorly managed contact points leave a negative experience for your customers. We find and eliminate them.

User Experience

User Experience encompasses the emotional perceptions of your users and their psychological responses to your service. These experiences influence the overall impression that customers get from the system and thus from the brand, the product and the company.

user survey

We carry out product analyzes and competitor analyzes as well as qualitative or quantitative user surveys. We examine the needs of companies and users and record them in personas (representations of typical users).

Conzept & Strategy

We create a concept for your project, how the user should move through the website or the application and when he sees what content. Technical or graphic aspects are considered.

Rebuilding the web architecture

We create a new structure of the content and functions of your website and define new levels and hierarchies. What we still do: Development of navigation, sorting and filtering, determination of the content of individual screens, optimization of technical performance (load time of the website).


We create a new experience on your website with the implementation of our user experience design. Your users can navigate without any problems and understand what your website has to offer. This ensures optimum usability for your users.

You want to upgrade your website via UX design?

We would be happy to do it for you!